After you have assigned a user to match the User ID of the HID card inside the Administration part of the EIOBoard Application, Outlook Add-in, or Browser, you can now scan the HID card and the system will automatically log that person in.There could be a couple things going on here.Optionally, select Barcode Debug Mode if you’d like to have it show you the ID as you scan the card – this can be used if you do not know the ID and want to assign users to that ID code.Go to the Comms tab and select the comm port of the PCProx device.Type 7282623 (SAVANCE on a touch tone phone) to enter the settings.

Make sure the code shows up in the textbox below the Test RS-232 model checkbox. Launch the software, make sure it auto connects to the device, and configure the device to send the ID code by clicking on the Set Keystroke Data tab and checking the Send ID Code checkbox.Model number ends in 'AK0' (Windows Embedded version):

These can be found below, based on the model number When prompted, install the latest virtual serial port (VCP) driver. The PcProx Configuration Utility is only needed if you intend to make advanced modifications to the firmware or troubleshoot the device. There are some exceptions with older hardware or older operating systems. Close all applications listening for the reader.If your USB badge or wristband proximity reader does not respond properly after multiple reboots, the virtual COM port may have changed. Troubleshooting An Existing Configuration Click Save to exit the Settings page, and verify that this COM# was the proper port association.Go to the Comms tab to set the COM port of the PCProx device.Type 7282623 (SAVANCE on a touch-tone phone) to enter the Settings.

Alternatively, you can unplug, look at the list, then plug it in and look at the list to see which one appears.

Expand on Ports, find the last one at the bottom of the list: COM#.

Set this port number within the 'Settings' of your Kiosk or Punch application. Open the 'Device Manager' to view the COM & LPT Ports. Windows assigns a COM Port when automatically configuring the card reader attached to a USB port. This ‘After’ screenshot shows a machine with a newly assigned COM Port.

Windows 10 intuitively configures badge or wristband proximity readers to a Virtual COM Port. Before initially attaching the RF Card Reader, open the ‘Device Manager’ to verify which COM Ports are in use. Posted by Savance on 08 September 2010 12:46 PM

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